Good consumer service is crucial to success in operation; will be certainly nothing high-tech concerning helping customers obtain exactly what they will need. But bijtantebetsy can make the procedure easier and even more efficient.
For many small businesses, purchasing information technology (IT) can pay dividends inside more ways than one. Not only may technology help companies establish a unternehmensidentität and lower the expense of doing business, that can also assist level the actively playing field.
The Dell/National Federation of Self-employed Business (NFIB) Small company Excellence Award, established in 2004, honors small businesses that infuse the spirit regarding innovation and use IT to enhance the particular customer experience.
Consider big, win large
The winner should receive $30, 000 within technology and specialist services from Dell; a Day with Dell program together with Dell executives, including Michael Dell, to be able to share best business practices; a very long time membership to NFIB; in addition to other prizes. Eight other companies may receive a Dell Latitude notebook in addition to a one-year membership to NFIB. The finalists for the 2006 award are:
• AMAD Logistics, an international freight forwarder and logistics company.
• DataCert Inc., a fast-growing provider of electronic invoicing and corporate legal spend-management solutions.
• Errand Solutions, which supplies customized errand-running and concierge services as a possible employee benefit and customer relationship enlargement to health treatment, hospitality, residential home and corporate businesses.
• Harrison’s Roofing Truss, L. D. C., a producer of engineered wooden roof and floor trusses.
• Mini Technology Services Inc., which develops and manufactures electronic items.
• National Association of System Facilitators Inc., provides a new 24-hour, Web-based customer portal through which usually clients can monitor service calls in addition to on-site parts safe-keeping.
• Ntelicor L. P., an information-technology consulting and staffing needs firm.
• Pipal Research Corp., a new team of strategists and investment bankers who provide study and analytical services.
• Sew Exactly what? Inc., a theatrical drapery manufacturer in addition to custom sewing service.
• TRS Consultants Inc., a a comprehensive engineering and construction management firm.